Standard Returns Policy

Our Promise - 5 day money back guarantee.

CleanMe Cleaning is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product supplied by us, please return it to us in original condition within 5 days of receipt and we will replace it or refund your purchase price using the original payment method. (Excludes delivery charges)

Our usual returns policy does not apply to personalised products.

HOW TO RETURN:

  • Contact us by phone or email to advise that you wish to return the product
  • You can return within 5 days of receipt of order
  • The items must be in original condition with packaging and swing tags still attached

WHEN RETURNING ITEMS:

Address the parcel to:

CleanMe Cleaning

11 Hatric Road

Chartwell

Hamilton 3210

 

Note: Unfortunately, your postage charges on returns are not refundable. However, if you are returning an item for exchange, you are not required to pay for standard delivery on the outgoing parcel.

All other returns/reorders will be charged the standard delivery rate based on your delivery preference.

HOW TO REORDER:

Phone or email us to discuss the products you wish to order.

MORE INFORMATION FOR EASE OF RETURNING:

Returned articles are not insured by us against damage or loss.

If you have any concerns or questions regarding any of these ordering instructions, please do not hesitate to call us on 0800 253 265.

REFUNDS:

Returns are credited in the manner in which they were originally paid. We will process a credit back through Paypal to your credit card or Paypal account.

PERSONALISED PRODUCTS:

Our usual returns policy does not apply to personalised products, so please check all details carefully before ordering.

Call now for a no obligation free quote on 0800 253 265

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