Tracking/Estimated Delivery Times
Most orders received are shipped the same business day. However, when trying to figure out the expected arrival date for your order, be sure to add 1-business day for processing of the order to the estimated shipping times below.
Deliveries are made Monday through Friday only. Most orders received by us before 3.00pm NZ Time are shipped the same business day. If you received our order confirmation email Monday - Friday, before 3.30pm NZ Time, your order will be shipped the same day we received it. Please note that a very small number of orders require extra processing time for various reasons. Those will be shipped the following business day.
If you have ordered an item that is out-of-stock or sold-out, we will attempt to contact you immediately. Please understand that a delay may also occur if your credit card was declined or for address verification if your billing address was entered incorrectly.
PLEASE NOTE: Rural and some residential areas may require an additional day(s) delivery time.